About Me

I am an avid football follower and actively play for Stretford FC whilst I enjoy other sports such as squash and cricket. I like to stay active and am a member of my local gym whilst I also attend Bikram yoga.
Music is a massive part of my life and I enjoy a diverse music taste and thoroughly enjoy going to gigs and live music events. I try to read whenever possible and am currently reading ‘One Day’ by David Nicholls. I also have travelled to numerous exciting places in the world such as New York, Florida, Barcelona, Egypt, Cape Cod, the Italian lakes, Belgium, Majorca and Toronto where I visited Niagara Falls and the Empire State building.

Modelling

Experience

Employment History & Experience

I cant claim to have extensive modelling experience. The only event I have been a part of was an American Crew seasonal event at Lancashire cricket ground where I was used to model their autumn/winter style collection. This involved catwalk modelling.
I also got down to the last twenty to be a style icon for river island a few years ago.

Languages Spoken

Experience & Qualifications

General Experience

March 2009- Present
National Business Unit Advisor: Ofsted
Overall purpose:
To provide a quality service to all users through the Contact Centre or Application process. To identify and meet the needs of our service users whilst reflecting the Ofsted values.
Key accountabilities:
• To act as the first point of contact for Ofsted, providing a high quality service to members of the public, internal and external customers, responding appropriately and effectively to customer queries and complaints and meeting agreed Key Performance Indicators.
• To utilise all systems and information to answer customer queries and maintain customer records.
• To consider existing working practices and identify areas for improvement, providing feedback to team leaders and managers.
• To reflect Ofsted’s beliefs and values in all aspects of customer and colleague interaction.
• To contribute to the National Business Units achievement of its Divisional
Plan by being flexible and assisting with other work types where necessary and appropriate.

May 2008- November 2008
Sales Advisor: River Island, Trafford Centre, Manchester
Skills/Responsibilities:
• Footwear/Formalwear specialist
• Training new members of staff
• Organising the stock room and shop floor
• Various administrative roles

October 2007- January 2008
Sales Assistant: USC Designer Fashion, Market Street, Manchester
Skills/Responsibilities:
• Created excellent customer care skills
• Ability to work affectively as part of a team and contribute to that team accordingly
• Collecting and dealing with deliveries
• Merchandising skills and brand knowledge

July 2007- October 2007
Barman: The Hub Nightspot, King Street, Wigan
Skills/Responsibilities:
• Fully till trained and competent in handling money
• Working under pressure and dealing with a wide range of customer situations
• Able to work individually on the bar and supervise stock
• Awarded 10% of one nights revenue for taking the most money on my given till

December 2005- May 2007 (Term Time)
Adecco/WestOne Recruitment Agency, Manchester
Skills/Responsibilities:
• Numerous areas of work in hotels, at University functions and football stadia
• Team Leader of a kiosk at Old Trafford Football ground
• Responsible for 3-4 people, cashing up and running of kiosk.

Qualifications & Training

September 2005- 2008
The University of Manchester: BA (Hons) History Degree
Grade Achieved 2:1

My chosen modules encapsulated areas of history from the classical, medieval and modern periods. I also studied optional modules in geography and law. The course was based around individual research culminating in a third year dissertation.
I have been able to work under pressure and reach deadlines whilst becoming comfortable using libraries, electronic journals and other forms of media necessary to complete my work.
Further aspects of the course have including delivering presentations orally and in writing, group projects and taking part in virtual seminars.

September 2003- 2005
Winstanley College
A-Levels: Geography (A), History (A), Psychology (A)
AS-Level: Business Studies (B)

September 1998- 2003
Standish Community High School
10 GCSEs (4A*, 3A, 3B) including Maths, Science and English